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Wednesday, August 29, 2012

Actively Implementing Marketing Solutions One Year Celebration!



Its Actively Implementing Marketing Solutions 1 year Celebration! We know we could not have done it without all of our amazing small business owners and customers. So I just want to take this moment to say Thank You to all of the small business owners who over the past year have worked with me to grow my business. 

I know that working on marketing campaigns and social media can be a pain in the a$$. I just want to say that it means the world to me that you choose Actively Implementing Marketing Solutions to assist in growing your marketing efforts. 

Moving forward we hope to make this year better than the last. With our clients support and trust we hope to work with more amazing small business owners to help develop; social media, lead generation, customer retention, and build a positive online presence. 

So again I just want to say a heartfelt Thank You to everyone who has supported Actively Implementing Marketing Solutions over this past year

What am I doing to celebrate you might ask? Well right now I am in China visiting a friend who is finishing up her international internship. I know a cake would have been easier but this is so much more fun.

Wednesday, August 22, 2012

The Professional Way to Connect on Twitter


Follow friends and business partners

 

First things first, follow the people you already know. Follow the people and businesses you already do business with. Sounds simple, but it can be misleading. 

Ask yourself if the person you are following will benefit your Twitter interactions. An example is if I am an insurance agent is it a good idea to follow my friend’s sister’s cousin who is a student at Oregon University? Well maybe, what is she tweeting. If she is tweeting informative content about local and relevant news then maybe it would be worth reading her tweets. More likely she is tweeting about a final or big party she went to last night, and then it would not make sense for me to follow her on twitter. 

Read what people are tweeting before follow them. This is a warning so you do not have to read mindless dribble all over your twitter feed. It’s not mean its pre-screening with a purpose. 

Follow your industry leaders

 

Find people you respect and look up to in your industry and follow them on twitter. Once you follow your industry leaders check out who they are following. Chances are they will be following amazing people in your industry you didn’t even know about. 

Also follow industry news sources.  So you are up to date on the latest news stories in your industry and field. 

Tweet relevant material 

 

This step should be easy if you have followed the steps above. Now your twitter feed is full of interesting relevant material to your business. You should be overloaded with blogs, news reports, local updates and helpful tips from your industry’s leaders. Now to wade through it all and find relevant material your twitter audience would be interested in viewing. 

Keep your content focused with an emphasis on giving relevant information that with benefit your reader. Then retweet and share content to your heart’s content. 

Connect

 

Now everything that is up above will get you new twitter followers and create a abundant source for you to share with your customers. This is all good, but the real gold in twitter in connecting with people. If you like someone’s blog post comment on it. Make them a friend on Facebook or LinkedIn. Making these connections is the entire point of using social media. Be Social! Be Yourself! Start Connecting! 


How do you use twitter? Do you use any of the techniques talked about above.

Tuesday, August 14, 2012

Hootsuite: Organize You're Social Media


I am the person who signed up for Hootsuite after a riveting marketing discussion with Kevin Chow and never touched it again… until recently. I am glade to say I did. After talking with a few other people about why they have yet to truly embrace Hootsuite as a social network posting tool the answer was clear. We don’t know how to use it. So I am just going to go over some of the basics of Hootsuite and show you how I use it and why I like it. Hope this blog inspires you to get your social media in order and start using Hootsuite or other platforms like it to simplify your life.  

Getting Started

If you are like me after I created the password for Hootsuite I left and never really touched it again. The first step is getting started.  Add social networks to your Hootsuite board. I am currently using the free version so I am limited to 5 tabs which is fine with me because I am only using 4 of them. They make it simple to connect but you will have to give Hootsuite permission to post on your sites.

Learn How to Read Your Social Steams

Now you should have a tab for each social media you added to your Hootsuite board. Learn how to read them and what they mean. It can be a little daunting at first with so much information on one page. Decide how often you would like to refresh the content on the board to keep it up to date.

Publisher or Scheduling messages

This is why I learned to love Hootsuite and started using it all the time. Scheduling messages to be sent out on multiple social Medias. Using the compose message and the scheduling button I can now schedule all of my social media posts throughout the week. If I am on vacation it is no problem. I can still have my Facebook, Twitter and Google plus have relevant content on a daily bases without lifting a finger.

Reports

Reports from Hootsuite are another great feature. Getting a good look at what social media posts got the most clicks, or where the traffic was generated from is helpful in how I structure my social media strategy.
Check out what Alexandra Cojocaru has to say about it in her blog

Now that you are thinking of giving Hootsuite a chance feel free to call or email me if you need help navigating it the first few times. 

Do you use a social media platform to keep you organized and on top of social media? If so which one do you use and why do you like it?

Wednesday, August 8, 2012

Using Testimonials


We all strive for that testimonial of true appreciation. Were the customer is truly happy about working with your business and is nice enough to share it with the world. Now what to do with this little nugget of social proof that confirms your company’s awesomeness? Well I have a few ideas for you. 

You’re Website! 

 

 Putting testimonials on your website is a no brainier. Social proof is one of the best ways to persuade your prospective clients to work with you over your competitor. Put the testimonials on the home page; give them their own tab, put really good ones on forms. Use them often and keep them visible on your site.  

Emails 

 

At the bottom of your email put a P.S. testimonial. If you have two that are really good add a P.S.S. testimonial. These show people you are communicating with on a daily basis that you care about what your customers have to say, and you are proud to show the success of your business. It is easy to add testimonials to your emails by added them to your email signature. If you need some help adding testimonials to your Email signature click here to get the step by step instruction from Microsoft Office Support. 

Postcards/Mailers 

 

Adding even one testimonial from a neighbor, friend, or fellow community member can make all the difference in a postcard or mailer. If you are mailing to a niche try and select a testimonial from leaders or successful people within that niche. Make sure they stand out and try and put more than one testimonial if you have space. Or check out this blog from Dr. Larina Kase to make your testimonials more effective. 

Social Media

 

Try to put all of your testimonials on social media. That is where people can see the social proof of their “friends” literally singing your company’s praise. Post them to Facebook and make sure to highlight them. Make an iFrame and have a few testimonials and also a form to allow your customers to add testimonials. Tweet your testimonials; post them to Google+ and a few to LinkedIn.

Business Cards/Brochures  

 

Add a testimonial to the back of your business card. Put at least one or two on a brochure or other company handouts. Put testimonials on any promotional material you can.


To sum things up put a testimonial on anything you can. Use testimonials to your advantage and see your business grow. 


Where do you see the best results in your business when using testimonials? 



Wednesday, August 1, 2012

5 Things To Do Durning A Slow Business Period


Every business has it, the dreaded slow month where the phones barley ring and everyone in the office goes on vacation. Well if you are still stuck at your desk here are a few ideas to turn your slow period into a productive period. 

Clean Up

When it is nice and slow is always a good idea to straighten up the office. Clean off your desk of all the piles of paper, file what is important and recycle the rest. Why should I clean my desk you say well here are some statistics from John Campanelli on the matter:

·       85% of workers believe that a clean desk says that “someone is on top of things.”
·       40% of workers admit to “frequently” losing paperwork because of their messy desks.
·       There are almost 21,000 bacteria per square inch on a average worker’s desk.
·       There are more than 25,000 bacteria per square inch on a average worker’s phone.
·       Compare that to 49 – the number of bacteria per square inch on the typical office toilet seat. 

Clean off your computer desktop. Go through all of your emails and file the important emails and delete the rest. Go through your office supply closet clean it up so you know what you have and what you need to buy the next time you go to the store. 

Read

Pick up that brand awareness book or the social media expert book and read. Read articles and industry reports. If you are like me you make a pile of to-read material. I would like to say I get to it all the time, but I don’t. During a slow period I find when I read these documents I get inspired to improve my business. 

Need some inspiration check out the 800 CEO read list of the Business Book Bestseller List for 2012.

Review

After you get inspired by that awesome Time Management Book review your business and see where you can implement your new knowledge. Look for everyday tasks that could be made easier. Try to stream line processes and reduce nonsense paper pushing. The goal here is to try and make your business as efficient as possible while still covering all of your bases. 

During this review process it is a good idea to do some research. Take the time to research your new idea and see how it would benefit your business. Make sure you talk with your staff about procedures before you edit them to make sure it would truly improve their work flow. 

If you think you don’t need to review your business because it is already perfect, check out this blog from Under30CEO

Implement

Now that you have decided to improve your business, put your ideas into action. If you have wanted to start a welcome campaign for all your new customers now would be a great time to do it. Follow through with your implementation and test out your results while it is slow. Then during a busier period you will not be trying to learn a new thing, making it even harder to serve your customers. 

Need some inspiration check this Brit out for some advice. 

Plan Ahead

Right now if you are like, uh I have already done all of this stuff. Then you should start planning ahead for your busy period. Start writing blogs for the next 3 months. Use social dashboards like Hootsuit to plan out your social media posts and tweets for the next month. Write free reports to give to your customers. Refresh old letters and emails that you send to your customers. 

If you have done all of this and can’t think of anything else to do then your slow period can only end with you taking action. Hit the cement and go get yourself some more customers and when they flock to your business you will be organized and prepared to serve them. 


What do you try to accomplish during a slow period in your business. Try to be specific.